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 Frequently Asked Questions

Q: Who needs CPR, First Aid, or AED Training?

A: The Federal Occupational safety and Health Administration (OSHA) and a number of State and Federal Regulatory agencies require many occupations to maintain current training in CPR and First Aid. Additionally, many employers want their employees trained even if it's not required. Some industry examples include: construction workers/foremen, manufacturing, teachers and coaches, childcare employees, fitness trainers, lifeguards, Emergency Response Team members, church/community groups and healthcare workers. Realistically everyone needs to know CPR!

Q: How long is my certification good for?

A: CPR/AED and First Aid certifications from the American Heart Association are valid for two years.

Q: Which course is right for me?

A: It depends on what you need. CPR training typically covers care for adult, child and infant cardiac and choking emergencies. AED (automated external defibrillator) training is included in all CPR classes. CPR is broken down into 2 categories: Healthcare Provider and Lay Rescuer.

  1. Healthcare Providers require additional skills in their CPR classes. This class is appropriate for RN's, LPN's, Dr's or anyone who works in a healthcare environment.
  2. Lay Rescuers: This is everybody else and typically includes: Personal Trainers, Teachers, Scout Leaders, Coaches, Corporate Safety personnel, new parents and anyone with an interest in learning CPR.
  3. First Aid Training teaches you how to respond to several categories of emergencies: medical (cardiac, stroke), allergies, environmental (bites, stings, heat/cold related) and injuries (cuts, fractures).   First Aid is broken down into 2 categories as well:  General and Pediatric.  Pediatric First Aid is appropriate for teachers, Day care personnel, nannies, baby sitters and parents.

Q: I have a disability and can't perform all the skills. Can I be certified?

A: No. CPR/AED and First Aid certifications require that students must pass a skills test. Students who cannot perform the skills are not issued certification cards. However, a person with a disability can perform many of the skills as well as guide another rescuer through the steps. Eventhough a person may not be able to complete the certifcation requirements, it is still a good idea to complete as much of the training as possible. Students who are recovering from a temporary injury that prevents their full participation in a class are encouraged to reschedule their class to another day or time when they will be able to participate.

Q: Can training be provided at our location?

A: Yes! All of our classes typically take place at work sites. It can be difficult to find a class at a training center. That is why we bring the class to you. We have all the necessary practice equipment and are happy to bring it to your office.

Q: What is the minimum age for CPR, First Aid or AED Certification?

A: Because this is an adult based course, the minimum recommended age for certification is 14 years old. Participants must be able to effectively deliver compressions for a period of time to be considered for certification. There are Friends and Family CPR classes for those who do not require a CPR Card.

Q: What do I need to bring to class?

A: There are several things to consider bringing when getting ready to come to class.

  • A snack and/or a beverage, if you get hungry.
  • Wear comfortable clothing as you will be getting down on the floor to work on the manikins.
  • Avoid heavy perfumes or lotions for the comfort of all concerned.

Q: When will I receive my card?

A: Cards are typically in your hands in about 7 business days. Payment must be received before cards will be distributed.

Q:  How do I get another copy of my card if it's missing, lost or damaged?

A:  A replacement card can be issued to you for a fee of $25.

Q: How long are your classes?

A: CPR/AED adult classes are 2-4 hours, based on the number of students. If the class is covering CPR/AED for Adults, Children and Infants, the class will typically be about 4 hours. First aid classes are generally 2-3 hours. While these class times may seem long, remember that it takes repetition and practice to master these life saving skills.

Q: How many people will be in my class?

A: There will be a maximum of 9 people in your class. This enables you to concentrate on learning these critical life saving skills and giving you valuable practice time. Bigger classes might take away from your much needed practice time. There is a 3 student minimum.

Q: How do I pay for my class?

A: We are happy to accept cash, checks or credit cards.  Payment must be received 48 hours before the scheduled class to lock in your reservation.  Corporate accounts can expect that once a reservation for a specific number of students has been confirmed 48 hours prior to the class, the invoice will reflect that confirmed number.  Students may be substituted for one another.

Q: What is your cancellation policy?

A: We understand that extenuating circumstances may prevent someone from attending a class. Reservation changes may be made with no charge up to 48 hours prior to the class. After that time, you (or your organization) forfeit that tuition.

Q: What is your Late policy?

A:  Latecomers will need to reschedule.  We cannot allow someone into the class once it has started. Please call as soon as you know that you're running late or are lost so that arrangements can be made promptly.

Q: What is your inclement weather policy?

A: We follow Fairfax County schools. If the schools are closed, training will be cancelled for the day. Every effort will be made to reschedule the class within 30 days at a time convenient for all concerned. If the schools opt for a delayed opening, a decision will be made on whether to hold the class as scheduled or to reschedule for another day or time.

Q: Am I covered by the Good Samaritan Law?

A: The good Samaritan Law is different in every state. Most good Samaritan Laws protect rescuers from civil liability as long as you:

•  Act in good faith (responding voluntarily) 

•  Stay within the scope of your training

•  Do not cause any further harm to the victim

•  Stay with the victim until someone of equal or greater training arrives.

Generally, trained rescuers are covered by this law as long as they meet these parameters.